Compare · FacilityOS
Looking for a FacilityOS alternative? See GuestTrack side by side.
FacilityOS VisitorOS comes with an iPad set up for you, with pre-registration, approval and Slack as add-ons on higher tiers. GuestTrack runs on the devices you have, with those built in from Starter or Growth.
- From US$15 a month per site
- Monthly, cancel any time
- 14-day free trial, no card
Which one fits you
Both are good at signing visitors in. They differ in how you pay and what they are built around.
GuestTrack fits if you
- want approval to enter and invites without paying for add-ons
- want to use the phones and tablets you already have
- want to sign up and set up yourself today
- want to pay monthly, from US$15 a site
FacilityOS fits if you
- want an iPad delivered, set up and repaired for you
- need Active Directory, SSO and SCIM
- need watchlists, ID validation or visitor screening
- want a full emergency product with mass notifications and drills
Side by side
Per site, as each company prices it, in US dollars. Prices exclude tax.
Prices checked 1 November 2026
| Compared | GuestTrack | FacilityOS |
|---|---|---|
| Plans and prices | Starter US$15 a month or US$150 a yearGrowth US$35 a month or US$350 a yearPortfolio US$99 a month or US$990 a year Per site, monthly or yearly | Corporate, $225 a monthEnhanced, $299 a monthEnterprise, by quote Per not stated |
| How you pay | Monthly, or yearly at 10 months’ price. Cancel any time.Every plan, from US$15 a month | Not stated on its pricing pageNot stated |
| Priced per | Site, with unlimited check-in pointsEvery plan, from US$15 a month | Not stated; an iPad is includedCorporate, $225 a month |
| At the door | The visitor’s own phone; any tablet as a kiosk. No hardware to buy.Every plan, from US$15 a month | A 10.9-inch iPad included; touchless sign-in on EnhancedCorporate, $225 a month |
| Free trial | 14 days or 25 check-ins, no cardThen from Starter, US$15 a month | Not listed; a demo requestNot on its pricing page |
| Invite visitors ahead | Invites with an Apple or Google Wallet passGrowth, US$35 a monthBetter | Pre-registrationEnhanced, $299 a month. Add-on on Corporate |
| Your own questions | Text, choices, dates, ticks, declarations, signatures, and photo or file uploadsEvery plan, from US$15 a month | Legal and compliance documents; branded sign-in flowsCorporate, $225 a month |
| ID documents | Visitors upload a photo of their ID or licence, and your staff confirm it in an “ID sighted by” field visitors never seeEvery plan, from US$15 a month | ID validationEnterprise, by quote. Add-onStronger |
| Team fields | Your team fills in answers after check-in (badge number, escort, ID sighted), shown to the visitor or as a reminder at check-outEvery plan, from US$15 a month | Not listedNot on its pricing page |
| Hosts | Visitors tap their host from your list; the host gets an email, or a push in the GuestTrack appEvery plan, from US$15 a month | Unlimited notifications by SMS, email and callCorporate, $225 a monthStronger |
| Approval to enter | The visitor waits on their phone until the host or reception lets them in, says they’ll meet them, or says not todayEvery plan, from US$15 a monthBetter | Visitor approvalEnterprise, by quote. Add-on |
| Sign-in for your team | Google, Microsoft or Apple sign-inEvery plan, from US$15 a month | Single sign-on and Active DirectoryCorporate, $225 a monthStronger |
| Teams and Slack | Through webhooks (Slack, or Teams with Power Automate)Growth, US$35 a month | Slack and Teams integrationsEnterprise, by quote. Add-on |
| Evacuation | Today shows who is on site now; emergency roll call in the GuestTrack app, Android now, iPhone soonEvery plan, from US$15 a month | EmergencyOS Basic included: drills and evacuationsCorporate, $225 a month |
| Your team’s app | Check In app: GPS check, works offline, automatic check-in by locationGrowth, US$35 a month | A mobile app; an employee Wallet pass on EnterpriseCorporate, $225 a month |
Plans, per not stated
Entry planStarterUS$15 / monthor US$150 / yearCorporate$225 / month
GuestTrackStarter: US$15 a month or US$150 a year, per site.
FacilityOSCorporate, $225 a month
Middle planGrowthUS$35 / monthor US$350 / yearEnhanced$299 / month
GuestTrackGrowth: US$35 a month or US$350 a year, per site.
FacilityOSEnhanced, $299 a month
Top planPortfolioUS$99 / monthor US$990 / yearEnterpriseQuote
GuestTrackPortfolio: US$99 a month or US$990 a year, per site.
FacilityOSEnterprise, by quote
Features
How you payMonthlyEvery plan, from US$15 a monthNot statedNot stated
GuestTrackMonthly, or yearly at 10 months’ price. Cancel any time.
FacilityOSNot stated on its pricing page
Priced perSiteEvery plan, from US$15 a monthNot statedCorporate, $225 a month
GuestTrackSite, with unlimited check-in points
FacilityOSNot stated; an iPad is included
At the doorVisitor’s phoneEvery plan, from US$15 a monthiPad includedCorporate, $225 a month
GuestTrackThe visitor’s own phone; any tablet as a kiosk. No hardware to buy.
FacilityOSA 10.9-inch iPad included; touchless sign-in on Enhanced
Free trial14 days, no cardThen from Starter, US$15 a monthDemoNot on its pricing page
GuestTrack14 days or 25 check-ins, no card
FacilityOSNot listed; a demo request
Invite visitors aheadWallet passGrowth, US$35 a monthBetterPre-registrationEnhanced, $299 a month. Add-on on Corporate
GuestTrackInvites with an Apple or Google Wallet pass
FacilityOSPre-registration
Your own questionsYour own formEvery plan, from US$15 a monthDocumentsCorporate, $225 a month
GuestTrackText, choices, dates, ticks, declarations, signatures, and photo or file uploads
FacilityOSLegal and compliance documents; branded sign-in flows
ID documentsPhoto and staff checkEvery plan, from US$15 a monthID validationEnterprise, by quote. Add-onStronger
GuestTrackVisitors upload a photo of their ID or licence, and your staff confirm it in an “ID sighted by” field visitors never see
FacilityOSID validation
Team fieldsYesEvery plan, from US$15 a monthNot listedNot on its pricing page
GuestTrackYour team fills in answers after check-in (badge number, escort, ID sighted), shown to the visitor or as a reminder at check-out
FacilityOSNot listed
HostsEmail or pushEvery plan, from US$15 a monthSMS, email, callCorporate, $225 a monthStronger
GuestTrackVisitors tap their host from your list; the host gets an email, or a push in the GuestTrack app
FacilityOSUnlimited notifications by SMS, email and call
Approval to enterOn the visitor’s phoneEvery plan, from US$15 a monthBetterApprovalEnterprise, by quote. Add-on
GuestTrackThe visitor waits on their phone until the host or reception lets them in, says they’ll meet them, or says not today
FacilityOSVisitor approval
Sign-in for your teamGoogle, Microsoft, AppleEvery plan, from US$15 a monthSSO, ADCorporate, $225 a monthStronger
GuestTrackGoogle, Microsoft or Apple sign-in
FacilityOSSingle sign-on and Active Directory
Teams and SlackWebhooksGrowth, US$35 a monthAdd-onsEnterprise, by quote. Add-on
GuestTrackThrough webhooks (Slack, or Teams with Power Automate)
FacilityOSSlack and Teams integrations
EvacuationToday, roll callEvery plan, from US$15 a monthEmergencyOS BasicCorporate, $225 a month
GuestTrackToday shows who is on site now; emergency roll call in the GuestTrack app, Android now, iPhone soon
FacilityOSEmergencyOS Basic included: drills and evacuations
Your team’s appCheck In appGrowth, US$35 a monthMobile appCorporate, $225 a month
GuestTrackCheck In app: GPS check, works offline, automatic check-in by location
FacilityOSA mobile app; an employee Wallet pass on Enterprise
A plan name means that plan or above, at that plan’s price. On a phone, tap a row for the details. FacilityOS figures from facilityos.com/pricing, checked 1 November 2026; its page shows “$” without naming the currency. GuestTrack prices in US dollars from our pricing page, where Australian prices, GST included, are shown too.
Every line on FacilityOS’s pricing page58 lines · we have 16, partly 18, a different way 6, not 18 · they are stronger on 36, we are on 10Prices checked 1 November 2026
In the order and words of their pricing page. ✓ we have it, ◐ partly, ↔ a different way, ✕ not at all. A plan name means that plan or above. Tap a line for more.
Hardware
10.9" iPad™ included (MDM enrolled)Bring any deviceEvery plan, from US$15 a monthiPad includedCorporate, $225 a monthStronger
GuestTrack: DifferentNo hardware supplied: use any phone, tablet or browser; locked-down tablets on Portfolio.
FacilityOSCorporate, $225 a month
Hardware and software pre-configuration and deploymentSelf-serve setupEvery plan, from US$15 a monthPre-configuredCorporate, $225 a monthStronger
GuestTrack: DifferentYou set it up yourself online.
FacilityOSCorporate, $225 a month
Ongoing hardware repairs, support & trainingNoIncludedCorporate, $225 a monthStronger
GuestTrack: NoNo hardware, so no repairs; email support and online guides.
FacilityOSCorporate, $225 a month
Core
Unlimited users, visitors and sign-insUnlimited on PortfolioPortfolio, US$99 a monthUnlimitedCorporate, $225 a monthStronger
GuestTrack: PartlyUnlimited team members; 200 check-ins a month on Starter, 1,000 on Growth, unlimited on Portfolio.
FacilityOSCorporate, $225 a month
Unlimited real-time notifications (SMS, email, call)Email, own SMSEvery plan, from US$15 a monthSMS, email, callCorporate, $225 a monthStronger
GuestTrack: PartlyUnlimited email alerts; texts through your own SMS provider from Growth; no calls.
FacilityOSCorporate, $225 a month
Mobile appTwo appsMobile appCorporate, $225 a month
GuestTrack: YesGuestTrack app for reception and hosts (Android now, iPhone soon) and the Check In app for staff.
FacilityOSCorporate, $225 a month
Active directory integrationNoYesCorporate, $225 a monthStronger
GuestTrack: NoNo Active Directory sync.
FacilityOSCorporate, $225 a month
Single Sign-On (SSO) securityGoogle, Microsoft, AppleSSOCorporate, $225 a monthStronger
GuestTrack: PartlySign in with Google, Microsoft or Apple; no SAML single sign-on.
FacilityOSCorporate, $225 a month
Microsoft Azure hostingAWS SydneyAzureCorporate, $225 a month
GuestTrack: DifferentHosted on AWS in Sydney.
FacilityOSCorporate, $225 a month
Custom branding sign-in flowsLogo, backgroundImages and videoCorporate, $225 a monthStronger
GuestTrack: PartlyYour logo and a Welcome Screen background image; no video.
FacilityOSCorporate, $225 a month
Unlimited export of visitor data (CSV and XLS)CSV and PDFEvery plan, from US$15 a monthCSV and XLSCorporate, $225 a month
GuestTrack: PartlyCSV download on every plan and PDF on paid plans; no XLS.
FacilityOSCorporate, $225 a month
Legal & compliance documentsDeclarations, signaturesEvery plan, from US$15 a monthNDAs storedCorporate, $225 a month
GuestTrack: YesDeclarations and signatures on every plan, kept with each record.
FacilityOSCorporate, $225 a month
Real-time operations and analytics dashboardToday, AnalyticsYesCorporate, $225 a month
GuestTrack: YesToday shows who is on site, live; Analytics charts your check-ins.
FacilityOSCorporate, $225 a month
Automated reportingDaily reportEvery plan, from US$15 a monthDaily, weekly, monthlyCorporate, $225 a monthStronger
GuestTrack: PartlyDaily Report emails up to 10 addresses every day; no weekly or monthly reports.
FacilityOSCorporate, $225 a month
Enhanced
Touchless sign-inEvery planEvery plan, from US$15 a monthBetterEnhanced, or add-onCorporate, $225 a month. Add-on, no price published
GuestTrack: YesVisitors check in by scanning a QR code with their own phone, on every plan.
FacilityOSCorporate, $225 a month. Add-on, no price published
Pre-registrationInvitesGrowth, US$35 a monthBetterEnhanced, or add-onCorporate, $225 a month. Add-on, no price published
GuestTrack: YesInvites lets you pre-register visitors, from Growth.
FacilityOSCorporate, $225 a month. Add-on, no price published
Microsoft Outlook events pluginNoYesEnhanced, $299 a monthStronger
GuestTrack: NoNo Outlook plugin.
FacilityOSEnhanced, $299 a month
Sign-out reminders (SMS)NoYesEnhanced, $299 a monthStronger
GuestTrack: NoNo text reminders to sign out; visitors can be checked out automatically instead.
FacilityOSEnhanced, $299 a month
Badge printing & templatesBadgesGrowth, US$35 a monthBetterTemplatesCorporate, $225 a month. Add-on, no price published
GuestTrack: YesBadges on a label printer or A4 in a fixed layout, from Growth.
FacilityOSCorporate, $225 a month. Add-on, no price published
Black & white badge printerUse your printerGrowth, US$35 a monthPrinter includedCorporate, $225 a month. Add-on, no price publishedStronger
GuestTrack: DifferentNo printer supplied; works with your own Brother, DYMO or Zebra printer.
FacilityOSCorporate, $225 a month. Add-on, no price published
Enterprise
Employee sign-in pass (Apple and Google wallets)Wallet passGrowth, US$35 a monthBetterEnterprise, or add-onCorporate, $225 a month. Add-on, no price published
GuestTrack: YesStaff QR badges and Apple or Google Wallet passes, from Growth.
FacilityOSCorporate, $225 a month. Add-on, no price published
Global messaging for address bookNoEnterprise add-onEnterprise, by quote. Add-on, no price publishedStronger
GuestTrack: NoNo messaging to a whole address book.
FacilityOSEnterprise, by quote. Add-on, no price published
Arrival AssistFront deskBetterEnterprise add-onEnterprise, by quote. Add-on, no price published
GuestTrack: YesFront desk staff can check people in for them.
FacilityOSEnterprise, by quote. Add-on, no price published
Visitor approvalEvery planEvery plan, from US$15 a monthBetterEnterprise add-onEnterprise, by quote. Add-on, no price published
GuestTrack: YesHosts approve visitors before they are let in, on every plan.
FacilityOSEnterprise, by quote. Add-on, no price published
WatchlistsNoEnterprise add-onEnterprise, by quote. Add-on, no price publishedStronger
GuestTrack: NoNo watchlist.
FacilityOSEnterprise, by quote. Add-on, no price published
Visitor Screening (Checkr Trust)NoEnterprise add-onEnterprise, by quote. Add-on, no price publishedStronger
GuestTrack: NoNo background screening.
FacilityOSEnterprise, by quote. Add-on, no price published
ID ValidationStaff ID checkEvery plan, from US$15 a monthAI ID checkEnterprise, by quote. Add-on, no price publishedStronger
GuestTrack: PartlyA staff "ID sighted by" check and an ID photo; no automatic ID validation.
FacilityOSEnterprise, by quote. Add-on, no price published
Cellular data connectionWorks offlineCellular kioskEnterprise, by quote. Add-on, no price published
GuestTrack: DifferentThe Welcome Screen kiosk keeps working when the internet drops.
FacilityOSEnterprise, by quote. Add-on, no price published
13" MDM enrolled iPad upgradeNoEnterprise add-onEnterprise, by quote. Add-on, no price publishedStronger
GuestTrack: NoNo hardware supplied; use any tablet.
FacilityOSEnterprise, by quote. Add-on, no price published
Slack integrationSlackGrowth, US$35 a monthBetterEnterprise, or add-onCorporate, $225 a month. Add-on, no price published
GuestTrack: YesSlack messages for each check-in, from Growth.
FacilityOSCorporate, $225 a month. Add-on, no price published
Microsoft Teams integrationVia Power AutomateGrowth, US$35 a monthEnterprise add-onEnterprise, by quote. Add-on, no price publishedStronger
GuestTrack: PartlyTeams messages through a webhook and Power Automate, from Growth.
FacilityOSEnterprise, by quote. Add-on, no price published
Add-ons
Multi-tenantHost groupsEvery plan, from US$15 a monthTenant portalsEnterprise, by quote. Add-on, no price publishedStronger
GuestTrack: PartlyHost groups for the companies behind one reception; no separate tenant portals.
FacilityOSEnterprise, by quote. Add-on, no price published
Color badge printer upgradeNoAdd-onAdd-on, no price publishedStronger
GuestTrack: NoNo printer supplied; badges print on your own printer.
FacilityOSAdd-on, no price published
Third-party watchlist integrationNoAdd-onCorporate, $225 a month. Add-on, no price publishedStronger
GuestTrack: NoNo watchlist integration.
FacilityOSCorporate, $225 a month. Add-on, no price published
Industry integrationsSelf-serve APIGrowth, US$35 a monthProfessional servicesCorporate, $225 a month. Add-on, no price published
GuestTrack: PartlySet up webhooks and the External API yourself; no integration services team.
FacilityOSCorporate, $225 a month. Add-on, no price published
VisitorOS API accessIncluded, PortfolioPortfolio, US$99 a monthBetterPaid add-onCorporate, $225 a month. Add-on, no price published
GuestTrack: YesThe External API is included on Portfolio.
FacilityOSCorporate, $225 a month. Add-on, no price published
EmergencyOS Basic
Unlimited users and employeesYesEvery plan, from US$15 a monthIncludedCorporate, $225 a month
GuestTrack: YesNo limit on team members.
FacilityOSCorporate, $225 a month
Unlimited drills and emergency evacuationsRoll call appIncludedCorporate, $225 a month
GuestTrack: YesRun as many roll calls as you need in the GuestTrack app: Android now, iPhone soon.
FacilityOSCorporate, $225 a month
Emergency event notifications (email)Push to teamEmailCorporate, $225 a month
GuestTrack: PartlyA roll call alerts your team's phones; no email alert.
FacilityOSCorporate, $225 a month
Past event loggingRoll calls keptLog past eventsCorporate, $225 a monthStronger
GuestTrack: PartlyEach ended roll call is kept; past drills can't be added by hand.
FacilityOSCorporate, $225 a month
EmergencyOS Corporate
Mass NotificationsNoYesEmergencyOS Corporate, US$275 a monthStronger
GuestTrack: NoNo mass notifications.
FacilityOSEmergencyOS Corporate, US$275 a month
Emergency event notifications (SMS)Text the missingSMS alertsEmergencyOS Corporate, US$275 a month
GuestTrack: PartlyDuring a roll call, text everyone still missing, through your SMS provider or the phone's Messages.
FacilityOSEmergencyOS Corporate, US$275 a month
Unlimited Emergency ProfilesNoYesEmergencyOS Corporate, US$275 a monthStronger
GuestTrack: NoNo emergency profiles.
FacilityOSEmergencyOS Corporate, US$275 a month
Digital mustering listYesBetterYesEmergencyOS Corporate, US$275 a month
GuestTrack: YesThe roll call lists everyone on site to mark safe or missing.
FacilityOSEmergencyOS Corporate, US$275 a month
Unlimited mustering pointsOne per siteUnlimitedEmergencyOS Corporate, US$275 a monthStronger
GuestTrack: PartlyOne muster point per site.
FacilityOSEmergencyOS Corporate, US$275 a month
Real-time hazard alertsNoYesEmergencyOS Corporate, US$275 a monthStronger
GuestTrack: NoNo hazard alerts.
FacilityOSEmergencyOS Corporate, US$275 a month
Drill schedulingNoYesEmergencyOS Corporate, US$275 a monthStronger
GuestTrack: NoNo drill scheduling.
FacilityOSEmergencyOS Corporate, US$275 a month
Digital roll callRoll call appBetterYesEmergencyOS Corporate, US$275 a month
GuestTrack: YesRoll call in the GuestTrack app; wardens' marks merge across phones, even without signal. Android now, iPhone soon.
FacilityOSEmergencyOS Corporate, US$275 a month
Building sweepsNoYesEmergencyOS Corporate, US$275 a monthStronger
GuestTrack: NoNo building sweeps.
FacilityOSEmergencyOS Corporate, US$275 a month
Real-time messagingText the missingSMS and callsEmergencyOS Corporate, US$275 a monthStronger
GuestTrack: PartlyText people still missing; no calls.
FacilityOSEmergencyOS Corporate, US$275 a month
Real-time portal-trackingApp onlyWeb portalEmergencyOS Corporate, US$275 a monthStronger
GuestTrack: PartlyFollow the roll call live in the GuestTrack app; no web portal.
FacilityOSEmergencyOS Corporate, US$275 a month
Full digital audit trail and reportingRecord keptFull auditEmergencyOS Corporate, US$275 a monthStronger
GuestTrack: PartlyThe roll call record is kept and the list can be shared.
FacilityOSEmergencyOS Corporate, US$275 a month
Digital record of past drillsKeptYesEmergencyOS Corporate, US$275 a month
GuestTrack: YesEvery ended roll call is kept.
FacilityOSEmergencyOS Corporate, US$275 a month
EmergencyOS add-ons
Integration with existing access control systems / time clock systems / Roll call QR code scanning / Mobile status requestAuto-safe at musterAdd-onsAdd-on, no price publishedStronger
GuestTrack: NoNo access control or time clock links; staff on shift who reach the muster point are marked safe automatically.
FacilityOSAdd-on, no price published
ContractorOS Essentials
Unlimited users · Centralized compliance dashboard · Compliance library · Vendor compliance manager · Contractor compliance manager · Digitized document collection · AI document autofill · Automated notifications & expiration reminders · VisitorOS integration · Comprehensive audit trail · Microsoft Azure hosting; add-on: AI Compliance AssistantUpload at check-inEvery plan, from US$15 a monthFull contractor suiteContractorOS Essentials, US$199 a monthStronger
GuestTrack: PartlyDocument upload at check-in (certificate, ID) and unlimited team; no compliance dashboard, library or expiry reminders.
FacilityOSContractorOS Essentials, US$199 a month
ContractorOS Advanced
Vendor Portal access (up to 50 vendors) · Automated task management · Automated approval workflows · Unlimited contractor seats; add-ons: Additional Vendor Portal access, AI Compliance AssistantNoVendor portalContractorOS Advanced, US$499 a monthStronger
GuestTrack: NoNo vendor portal; visitor approval only.
FacilityOSContractorOS Advanced, US$499 a month
LogisticsOS
Mail & Parcel: Item Tracking with Label printing, Receive/Sort/Delivery Workflow, Custom Item Metadata, High Density Mail Folders (plus carrier recognition, proof of delivery, pick-up, AD sync, reporting, scheduler). Inventory: SKU item registration, Automated level tracking via receiving workflow, Check-in/out windows operations, Inventory level & consumption reporting. Asset Logistics: Asset registration, Asset ownership control, Asset location tracking, Asset check-in/out. Plus basic and premium add-onsNoMail, inventory, assetsLogisticsOS, contact salesStronger
GuestTrack: NoNo mail, inventory or asset tracking.
FacilityOSLogisticsOS, contact sales
SecurityOS Corporate
Standard Access Control Integration · Integration with VisitorOS · Unlimited users & credentials · Pre-defined permission profiles · Credential management · QR credential codes · Digital credential log · Full digital activity log and reporting · Automated credential provisioning/rule-based workflows · Auto expire credentials on sign-out; options: Access Control Integration or FacilityOS Hardware Integration; add-on: Custom Access Control IntegrationWebhook to your systemGrowth, US$35 a monthNative access controlSecurityOS Corporate, US$199 a monthStronger
GuestTrack: DifferentSend each check-in and check-out to your access control by webhook, from Growth, or the External API.
FacilityOSSecurityOS Corporate, US$199 a month
Everything GuestTrack does, and whether FacilityOS does it36 features · FacilityOS has 8, partly 20 · “—” means not found on their site, never “no”Checked 2 November 2026
From our side: what GuestTrack does, checked on FacilityOS’s own site and help centre, with a link for each tick.
Connect
Ask Claude or ChatGPT about your visitorsYesEvery plan, from US$15 a month◐ its own Beacon AI; plan not stated
GuestTrackAn AI assistant connector, in the Claude directory and ChatGPT's apps
FacilityOS: Partly, or a different versionTheir page
REST API with keysYesPortfolio, US$99 a month✓ paid add-on, no price published
GuestTrackThe External API: read and add visits with an API key
FacilityOS: They have itTheir page
Webhooks for check-in, check-out and pre-registrationYesGrowth, US$35 a month— Not found on their site
GuestTrackSlack format, retries, and send again
FacilityOS: Not found on their site
Visitors
Visitors check in on their own phone by QRYesEvery plan, from US$15 a month✓ an add-on on CorporateEnhanced, $299 a month
GuestTrackNo app to install and no iPad needed
FacilityOS: They have itTheir page
Unlimited check-in points per siteYesEvery plan, from US$15 a month◐ one iPad included; a browser kiosk is an add-on
GuestTrackDoors, gates and QR codes, with no charge per point
FacilityOS: Partly, or a different versionTheir page
Kiosk on any tablet, phone or browserYesEvery plan, from US$15 a month◐ iPad; a browser kiosk is an add-on
GuestTrackThe Welcome Screen runs in a browser on any device
FacilityOS: Partly, or a different versionTheir page
Kiosk keeps working offlineYesEvery plan, from US$15 a month— a cellular add-on instead
GuestTrackCheck-ins and check-outs, signatures included, are saved and sent when the connection is back
FacilityOS: Not found on their site
Email when a kiosk has been offline for 30 minutesYesEvery plan, from US$15 a month✓ plan not stated
GuestTrackSo a tablet that lost Wi-Fi doesn't go unnoticed
FacilityOS: They have itTheir page
A returning visitor's answers filled inYesEvery plan, from US$15 a month✓ plan not stated
GuestTrackTheir answers from last time, ready to confirm
FacilityOS: They have itTheir page
Group check-inYesEvery plan, from US$15 a month◐ event invites only
GuestTrackSeveral people on one form
FacilityOS: Partly, or a different versionTheir page
Invites with an Apple Wallet and Google Wallet passYesGrowth, US$35 a month◐ Wallet passes for employees onlyEnterprise, by quote
GuestTrackThe visitor shows the pass at the door
FacilityOS: Partly, or a different versionTheir page
QR badges for staff and regulars, and a badge standYesGrowth, US$35 a month◐ employee passEnterprise, by quote
GuestTrackThe stand keeps scanning and checks people in or out by itself
FacilityOS: Partly, or a different versionTheir page
Approval to enterYesEvery plan, from US$15 a month◐ an add-on, approved in the portalEnterprise, by quote
GuestTrackThe visitor waits on their own phone until the host taps "Let them in" or "Not today"
FacilityOS: Partly, or a different versionTheir page
Host groups, and "I'll come and meet them"YesEvery plan, from US$15 a month◐ a multi-tenant add-on; no claim
GuestTrack"Anyone from …" groups for companies in a shared building; the visitor sees who is coming
FacilityOS: Partly, or a different versionTheir page
Fields only your team fills inYesEvery plan, from US$15 a month◐ internal notes
GuestTrackSuch as "ID sighted by" or a badge number, with who filled it in and when
FacilityOS: Partly, or a different versionTheir page
Your own form, declarations and e-signaturesYesEvery plan, from US$15 a month✓ They have itCorporate, $225 a month
GuestTrackText, choices, dates, ticks, declarations, signatures and uploads
FacilityOS: They have itTheir page
Badges on any label printer or A4 sheetsYesGrowth, US$35 a month◐ their own printerEnhanced, $299 a month
GuestTrackBrother, DYMO or Zebra label printers, or a sheet of A4 badges
FacilityOS: Partly, or a different versionTheir page
Staff and sites
Check In app for staff and contractorsYesGrowth, US$35 a month. 50 members on Growth, 250 on Portfolio◐ an employee pass; no GPS
GuestTrackA GPS check at each point, and it works with no signal
FacilityOS: Partly, or a different versionTheir page
Automatic check-in by location, and a day replayed on a mapYesGrowth, US$35 a month— Not found on their site
GuestTrackCheck-in and check-out as people arrive and leave, then their day on a map
FacilityOS: Not found on their site
Guard shift trackingYesGrowth, US$35 a month. Android first, iPhone soon— Not found on their site
GuestTrackLocation through the shift, time at post against time away, played back on a map
FacilityOS: Not found on their site
Emergency roll callYesIn the GuestTrack app: Android now, iPhone soon◐ EmergencyOS, $275 a month; not marked safe by location
GuestTrackA muster point; wardens' marks merge across phones and work with no signal; people are marked safe when their phone reaches the muster point
FacilityOS: Partly, or a different versionTheir page
Today: who is on site now, for every siteYesEvery plan, from US$15 a month✓ They have itCorporate, $225 a month
GuestTrackOne screen for all your sites
FacilityOS: They have itTheir page
Front deskYesEvery plan, from US$15 a month◐ no check-out of everyone at once
GuestTrackCheck people in and out by hand, check everyone out at once, or at closing time
FacilityOS: Partly, or a different versionTheir page
Daily ReportYesEvery plan, from US$15 a month✓ They have itCorporate, $225 a month
GuestTrackEvery visitor of the day, emailed with a CSV
FacilityOS: They have itTheir page
SMS to hosts through your own SMS accountYesGrowth, US$35 a month. You pay your provider per text◐ SMS includedCorporate, $225 a month
GuestTrackTwilio, Africa's Talking or any HTTP gateway; we charge nothing per text
FacilityOS: Partly, or a different versionTheir page
GuestTrack app for reception and hostsYesAndroid now, iPhone soon◐ an app; approvals on the web
GuestTrackPush for arrivals and approvals, and let people in from the phone
FacilityOS: Partly, or a different versionTheir page
Records
Correct a record, with a before and after logYesEvery plan, from US$15 a month◐ edits; no log
GuestTrackCheck-in time, point and answers, and who changed what
FacilityOS: Partly, or a different versionTheir page
CSV and PDF export, and one CSV across all your sitesYesEvery plan, from US$15 a month◐ CSV and XLS; no PDF
GuestTrackCSV on every plan, PDF on paid plans
FacilityOS: Partly, or a different versionTheir page
Paper back-upYesEvery plan, from US$15 a month— Not found on their site
GuestTrackPrint a blank sign-in sheet, then type the paper records in with Import Records
FacilityOS: Not found on their site
Account and billing
Monthly billing, cancel any timeYesEvery plan, from US$15 a month? term not stated
GuestTrackOr pay yearly: a year costs 10 months
FacilityOS: Can’t tellTheir page
Prices published, sign up yourself, free trial with no cardYesThen from Starter◐ "starting at" prices; a demo request
GuestTrack14 days or 25 check-ins
FacilityOS: Partly, or a different versionTheir page
Many sites on one card, each on its own planYesEvery plan, from US$15 a month◐ billing not stated
GuestTrackOne organisation, one bill, and the right plan for each site
FacilityOS: Partly, or a different versionTheir page
Five team rolesYesEvery plan, from US$15 a month✓ custom roles
GuestTrackOwner, admin, project manager, check-in staff and records viewer
FacilityOS: They have itTheir page
Sign in with Google, Microsoft or AppleYesEvery plan, from US$15 a month◐ SSO and SCIM; Apple not mentioned
GuestTrackOn every plan
FacilityOS: Partly, or a different versionTheir page
Pay in US dollars, or Australian dollars with GST includedYesUSD or AUD? "$" only
GuestTrack
FacilityOS: Can’t tell
Discount for not-for-profitsYesOn application— Not found on their site
GuestTrackOn application
FacilityOS: Not found on their site
Switch in an afternoon
Run both side by side during the trial. Nothing to install.
Export your visitors
Download your visitor history as a spreadsheet from your current system.
Bring it in
Paste the rows into Import Records, so old and new visits are in one place.
Set up your form
Start from the office, site or event form; add your questions, declaration and signature.
Swap the QR codes
Print the new codes for each door, or turn your reception tablet into the kiosk.
Questions people ask first
- Is GuestTrack part of FacilityOS?
- No. GuestTrack is an independent company and is not affiliated with FacilityOS.
- Do we need to buy an iPad?
- No. Visitors check in on their own phone, and any tablet, phone or computer can be the kiosk.
- Do we have to sign up for a year?
- No. Pay monthly and stop when you like, or pay yearly for the price of 10 months.
- What does FacilityOS do that GuestTrack doesn’t?
- An iPad delivered and set up for you, Active Directory and SSO, watchlists, ID validation and a full emergency product. If you need those, it may suit you better.
Try GuestTrack at your own front door
14-day free trial. No card, no hardware. Then from US$15 a month.
FacilityOS, VisitorOS, EmergencyOS and iLobby are trademarks of their owners. GuestTrack is not affiliated with, endorsed by or sponsored by them. Figures as published by each company on the date shown. Something out of date? Tell us and we will fix it. Also compared: Sign In App, Envoy, SwipedOn, Teamgo, Greetly, VisitUs, Sine.