Tips & Tricks

The visitor declaration function allows you to have your guests read and agree to a document before checking in — perfect for T&Cs, safety manuals, and COVID-19 declarations.

Businesses can assign multiple users with different roles for monitoring and managing the GuestTrack system across multiple projects with maximum flexibility.

Guest Badges are personal unique QR codes for employees or frequent visitors of your premise, enabling fast one-scan check-ins without manual entry.

Display the GuestTrack Welcome Screen on an iPad to use it as a self-service check-in kiosk at your reception, entrance, or event.

Pre-register your guests before an event so they can check in with just their mobile number on arrival — no queuing, no re-entering details.

The My Projects function lets you manage multiple visitor forms under one email login — no more separate accounts for each business.

Set up multiple businesses or visitor forms under one account using the My Projects function — perfect for different departments, locations, or event types.

Solutions for the most common GuestTrack issues: QR code not scanning, no check-out record found, and guest details not saving on iOS.

GuestTrack remembers frequent visitors so their details are auto-filled at their next check-in — faster check-in with full GDPR compliance.

Visitors can download a receipt for their check-in as an image, or choose to receive a confirmation email with a handy check-out link.

Import visitor records from other sources into GuestTrack using the bulk Import Records function — with Excel-like copy/paste and automatic data validation.

Custom form is a powerful feature which allows you to design your own visitor form with text boxes, dropdowns, checkboxes, signatures, and more.

GuestTrack offers 4 subscription options — Free, Basic, Enterprise, and Not For Profit — to suit businesses of every size and budget.

Users on paid Basic Plan can enjoy our newly released auto check-out function! Visitors can be automatically checked out based on the time set by you.

Enable check-out in GuestTrack and let visitors check out via a button on their phone, a QR code at the exit, or directly from your management dashboard.

Add a call-to-action button to your check-in page so guests can open a PDF or link after checking in — great for menus, safety instructions, or event info.

Net Promoter Score (NPS) measures customer satisfaction — GuestTrack lets you collect NPS feedback from guests directly after check-in.

Our QR code customisation feature is powerful and easy to use — create unlimited codes for different locations, download as PDF, and choose from style templates.

View and download your visitor records in one minute — search, filter by date range, and export as CSV or PDF directly from the Visitor Records screen.

Have elderly visitors who don't use mobiles? Use the Check In Visitors feature on the management dashboard to manually enter their details on their behalf.

More than one site in your business? Create unlimited QR codes with unique names for each location — free for all GuestTrack plans.